Delivery and Returns
Don't worry - It's OK if you have changed your mind! You can return the product within 14 days of receiving your order.
If you received your order and you would like to return it, please follow these steps:Request a return
In the event of a return as a result of product malfunction or manufacturing defect, damage upon delivery or delivery of the wrong product, customer will not be charged for any shipment fees or/and Bank transfer fees. In case of returns for other reasons (i.e. customer needs an exchange or customer changed his mind) shipment fees or/and Bank transfer fees will be charged to the customer.
Textile and personal use items are not returnable for your own safety and hygiene.
Item exchange isn't available now. You can only return the item and order another one.